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Employee and Family Assistance Program (EAP)

EAP is a confidential support service provided by Telus Health that can help your employees solve all kinds of problems and challenges in life. The program covers members and their immediate family (those enrolled on your group benefits) and can be reached by calling 1-844-880-9137 or 1-844-671-3327.EAP helps with:

• Personal Well-Being (stress, depression, anxiety, grief, mental health, life transitions etc.)
• Managing Relationships and Family (conflict, parenting, aging parents etc.)
• Getting Legal and Financial Clarity ( Family law, bankruptcy, financial emergencies)
• Workplace Challenges (conflict, stress, work/life balance etc.)
• Addictions
• Understanding Nutrition (addressing high cholesterol, blood pressure, diabetes, weight management etc.)

EAP will covers a number of session (typically 4-6 sessions) with a qualified counsellor at no cost to members and their families. Christian counsellors are available. A Depression Care program is also available for those with severe depression where the short-term counselling available through EAP may not be enough. It focuses on complicated and higher risk situations where a combination of counselling and ongoing psychometric testing is required.

If your employee is referred to specialized or longer-term support, EAP can provide assistance in selecting an appropriate provider. Fees for these services may be covered by provincial plans or under the Worker Benefit Plan- Extended Health Plan.

Telus Health also has a number of mental health resources on their website: https://www.telushealth.com/

Contacting EAP

Call 1-844-880-9137 (Toll free) or 1-844-671-3327 (Toll Free)

Website: https://www.telushealth.com/

External Links Disclaimer

There may be Web sites linked from this site that are operated or created by organizations outside of Lutheran Church-Canada. Those organizations are solely responsible for the operation and information found on their respective Web sites. The linking from this site does not imply any endorsement by Lutheran Church - Canada Worker Benefit Plans. WBP does not assume and is not responsible for any of the linked Web sites, nor for any of the information, interpretation, comments or opinions expressed which you may find at these locations.